Update Credit Card -- while processing payment

From HostBaby Wiki

Jump to: navigation, search

The Problem: You need to make a payment, but the card you have on file is the wrong one, or expired.

The Solution:

Log in at: https://secure.hostbaby.com/members/ Type in your domain, username and password Then log in:


Billing1.JPG



You'll see on the following screen that you have a balance due. Click on 'pay'



Billing2.JPG



The following screen will allow you to confirm your payment amount (we give this option to allow folks to enter larger payments amount to receive discounts - $200 for a full year gives you a $40 discount, and $110 for 6 months gives you a $10 discount.) Confirm your amount and click 'continue.'


Billing3.JPG



On the following screen, you will see payment information - the first two and last 4 digits of your current card on file, as well as its expiration date. If either or both are wrong, click on "No! Not this card!"



BillingCard.JPG



This will take you to the next page where you can update your credit card information and process the payment.



Billing4.JPG



Since I'm not using a valid credit card (for obvious reasons) I won't show you the final screen that confirms the payment, but you'll see it yourself when your card is processed! Processing the payment will update the credit card on file for all future payments. :)

Personal tools