Dealing with spam - Version 2

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IMPORTANT: Are these screen shots not looking like your Spam Assassin page? Try this related article.

Contents

First off

Check out the Spam Prevention page for tips on preventing the spam from reaching you in the first place.

SpamAssassin Settings

You can access your SpamAssassin settings page by going to: http://www.yourdomain.com/spam or click "Edit SpamAssassin Settings" from your webmail login or Email Admin page. Login with the same username & password you use to check your mail.

Personal Allow/Deny Addresses List (see images)

(1) This area is for allowing (whitelisting) or denying (blacklisting) specific emails, or email domains. Editing this section can be very powerful in eliminating spam. It forces SpamAssassin to treat mails from certain senders as never spam or always spam. It comes in handy if you get any false positives or wish to stop seeing emails from a certain sender.

The priority specifies in what order the email is checked against your list:

"E.g. if you want to allow one person from aol to mail you and block everyone else you would use two rules. The higher priority one set to whitelist friend@aol.com and a lower priority one set to blacklist @aol.com. The server will match the specific higher priority address first and end the search. Addresses that are whitelisted for the whole company appear above with the lowest priorities.. your settings can always override the global ones."

(2) This section allows you to edit or delete emails that were added to the Allow/Deny list.

(3) Clicking this link will whitelist everyone in your HostBaby Webmail address book. It does NOT grab addresses from your computer, or your email client such as Outlook, Thunderbird, Macmail, etc.

Quarantine Settings (see images)

(4) The quarantine settings are for emails that never make it to your email account due to malicious code or a very high spam score. These messages are not delivered but instead filed into a Quarantine area that you can inspect if you need to. This settings specifies how long those emails will stay in the quarantine before being delete forever.

To view the quarantine, you can click the link labeled View Quarantine.

Spamassassin1.png

Message Scoring Policy (see images)

(5) This is the current set message scoring policy. The message scoring policy determines when an email is either tagged as *SPAM* or Quarantined. There are a number of set policies already ready to be activated by clicking (6), but you can also create your own. (7)

Spamassn2.png

Tag Level: The tag level is the numerical score required to identify a message as being spam. This will cause *SPAM* to be added to the subject line and the X-Spam-Flag header to be set to YES.

Quarantine Level: The Quarantine Level is the numerical score required to prevent delivery of a message at the server. This level should be higher or equal to Tag Level and high enough to avoid catching legitimate email. As your custom whitelist grows you should adjust these two levels to tag and block more spam.

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